Frequently asked questions
Find answers to AC Store USA wholesale policies, shipping, orders, returns, and product inquiries to keep your boutique running smoothly.
Quick Answers
Top wholesale questions answered
Wholesale pricing is visible only to registered and approved accounts. Login first to access boutique-only prices.
Our MOQ is 6 pieces per style. Orders must follow pack ratios for wholesale approval and fulfillment.
Orders are typically processed within 1–3 business days after payment confirmation before shipping with our trusted carriers.
Yes, international shipping is available for approved accounts. Customs duties and taxes are the buyer’s responsibility.
Returns follow our wholesale Return Policy. Only defective, damaged, or incorrect items are eligible.
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In-Depth Answers
Complete wholesale faq guide
We accept all major credit cards, bank transfers, and approved online payment platforms for wholesale orders. Payment must fully clear before any order is processed or shipped. Orders will not be fulfilled until confirmation is received.
Our products follow standard body-contouring sizing, designed to flatter and fit most customers. Slight variations in measurements, stretch, or fit may occur due to manufacturing differences and fabric properties. Please refer to size charts before ordering.
Wholesale orders can only be changed or canceled before the order is processed and shipped. Once the order has been confirmed and prepared for shipping, cancellations or modifications are no longer allowed. Please double-check before submitting.
If merchandise arrives defective or damaged, email photos and a detailed description within three business days. A Return Authorization (RA) must be issued by AC Store USA Corp before returning items for replacement or store credit.
AC Store USA Corp launches new collections each season, including Spring/Summer and Fall/Winter. Wholesale buyers are encouraged to subscribe to updates or log in to receive notifications about upcoming collections and fast-selling styles.
Yes, you can mix multiple styles in a single wholesale order. However, each style must meet the minimum order quantity (MOQ), and packs should follow proper size ratios unless otherwise specified by AC Store USA Corp.
To become a registered wholesale buyer, complete the online wholesale registration form. Approval is required for account access, pricing visibility, and order placement. Only verified retailers and boutiques can place wholesale orders.